Calling All Wonderful Websites: Enter The 16th Annual WebAward Competition

Monday 14 May 2012 | Michelle Lewis

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Do you think your website is exceptionally good? Then submit it for consideration to the Web Marketing Association’s WebAward Competition, which is open to all international businesses. We at MycroBurst are big fans of great design, and we think great design should be recognized – we do run design contests, after all. So we are very pleased to say that we are a proud sponsor of this competition. The WebAwards recognizes the people and organizations responsible for developing some of the best ...

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The Twitter Guide to Great Customer Service

Monday 7 May 2012 | Jessica Kornfeind

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I have been on Twitter for a little over a year and I firmly believe that it holds a whole new future for how businesses, big and small, interact with their customers. As a consumer, great customer service is extremely important to me. I’m not afraid to pick up the phone or send an email to let a company know how I feel. Twitter is an even more efficient way to give and receive feedback.  Let's dig a little deeper. I’m a ...

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10 Questions with Joe: David Shepherd, Author & Entrepreneur

Thursday 3 May 2012 | Joe Witte

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David Shepherd is a former business school professor at the University of Texas who has launched successful businesses in the technology and services industries and has just launched a new business to provide guidance about the best business books for entrepreneurs. MycroBurst worked with David on an e-book cover project.  See the contest here. 1.  Who has been your greatest influence as an entrepreneur?  David Shepherd (DS): Steve Jobs. I’ve followed him since his early 20s. I have always purchased Apple products, and I’ve ...

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Customer Spotlight: Helping Military Families Help Each Other.

Monday 16 April 2012 | Jessica Kornfeind

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Our company, MycroBurst, has some of the most amazing clients. Our clients are located all over the world and come from each and every industry imaginable, including many nonprofits. One of our most recent clients had an extraordinary organization and began a contest at our website. I couldn’t help but share their story. Amanda Moore is a sales representative at PIP Printing and Marketing Services in Tampa, FL, which is a full service print marketing company.  PIP belongs to a civic leadership ...

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Why you should treat your customers like your new girlfriend (and your wife too!)

Tuesday 10 April 2012 | Joe Witte

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Customers… we all need them to stay in business. We spend lots of money and rack our brains to figure out creative ways to get NEW customers. Yet, when most companies get these new customers, they treat them like a grumpy old man treats their wife of 20 years, right? Why is that? What happens in the human psyche that takes customers, and spouses for that matter, for granted? Wouldn’t we all be better off if we worked HARDER to keep ...

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